Client History:
Helius

 

Premier jo&co client continues into fourth year

All clients of Johnson & Company (jo&co), The Virtual Agency ™, are important. But as jo&co's first public relations client, Helius Inc., a developer of customer interface solutions for broadband satellite applications, holds a special place within the agency and especially for Jennifer J. Johnson, principal and senior marketing strategist. In the almost four years since Johnson & Company has represented Helius, the Orem, Utah-based high-tech organization has had some major strategy shifts. jo&co has been with the firm the entire way.

Johnson & Company produces results for Helius

"We weren't seeing the results we wanted with our previous PR firm," says Dan Broadbent, vice president of marketing for Helius. "We started looking for a new agency and found Johnson & Company."

According to Broadbent, Johnson jumped right into the work to produce incredible results. One of Johnson's most impressive attributes was her ability to detect the subtle differences between Helius' and its competitors' products. Because of this uncanny ability, she has maximized those differences in her internal communications with Helius as well to outside customers, including the media.

Johnson has conveyed this knowledge to the team of jo&co associates who have also worked on the Helius account. Currently, Ann Jardine Bardsley, account executive at jo&co, manages the account and has obtained incredible success with media hits and press tours. Over a 20-month period, Bardsley tracked more than 80 mentions in a variety of industry and business media outlets.

jo&co helps Helius refocus

In March of 1999, as part of its on-going strategy sessions with Helius, jo&co met with the company's executives to identify vertical and general audiences. After Helius' presentation on vertical and general markets, Johnson and Bardsley, took a bold stand and suggested Helius restructure its business plan to target original equipment manufacturers (OEMs) rather than education, accounting and real estate vertical markets.

With this in mind, Bardsley presented Helius with an integrated marketing plan. This plan identified influential trade publications where the coverage would benefit Helius and helped establish the company as the premier developer of customer interface solutions for broadband satellite applications. The plan would also position Helius as an innovative technology company with stellar business acumen.

Bardsley's plan for obtaining press coverage included developing a press release schedule, identifying top-tier editors, reviewing editorial calendars, targeting bylined editorial opportunities, obtaining speaking opportunities and leveraging attendance at industry trade shows by scheduling interviews with significant press attendees.

Aggressive media plan attracts attention

This aggressive media plan is also credited, in part, with attracting the attention of electronics giant Philips Digital Networks, a business group of the Philips Consumer Electronics division. The two companies formed a strategic alliance that has helped Helius continue its focus in the OEM market. Additionally, Sican Microelectronics Corp., one of the largest independent technology licensing and design services companies worldwide, became interested in partnering with Helius as a result of watching Helius in the press.

Enduring relationship unique

As a Ray Noorda/Canopy Group Investment Company start-up, Helius has grown to see some incredible changes and advancements in the satellite marketplace. In this fast-paced industry, sticking with the initial PR and marketing agency from the beginning is almost unheard of, but Helius was impressed with jo&co's results. The relationship that jo&co and Helius have developed during the past four years is a testament of working together, communicating effectively and respecting each other and the job each has to do.

 

Client History | Buzz | Press Releases | Success Stories | Other Projects