Ten-TV Unveils World-Class Internet Video Training Service

Smart Archive™ Delivers New Revenue Stream for IT Training Vendors With "Sticky" Life-cycle Training

NEW YORK — The Technology Education Network, TEN-TV, today announced its new Smart Archive™ Internet service for training VARs and IT training vendors. Smart Archive is a state-of-the-art service with hundreds of hours of searchable IT video training on the Internet. With this licensed service, any training company can provide multimedia training on-demand, by providing access to IT training content from its own web site for its customers, prospects and employees.

"Smart Archive adds tremendous value to a training company’s core business of instructor-led training by offering ongoing, just-in-time learning after the class has ended," said Bruce Hanson, president and CEO of The Technology Education Network. "Just as important, the training center gets to brand itself as a distance learning partner to its customers because Smart Archive is on its web site. This makes its web page a destination site for IT learning, one that the customer will return to again and again."

"A training vendor can easily expand their business with Smart Archive," said Brandon Hall, editor of the Multimedia and Internet Training newsletter and publisher of brandon-hall.com. "The user interface and search capabilities make it simple to grab chunks of information with a point and click – people are motivated to get information this way."

A Smart Archive button on a training company’s web site links to TEN-TV’s complete training video library, however access is restricted to videos to which the company has rights. The videos are "chapterized" to facilitate keyword, topic, presenter and vendor searches, retrieving only the necessary nuggets of training. Currently, TEN-TV boasts hundreds of hours of archived video, with dozens more added each month.

"The search capability of Smart Archive allows users to extract, with surgical precision, the exact nugget information they need most," said Randy Haldeman, vice president and general manager of TEN-TV’s Internet services division. "New Internet services from TEN-TV, like Smart Archive, create a whole new paradigm of training-on-demand, which will generate a tremendous amount of productivity in the IT field."

Another compelling feature of Smart Archive videos is the ability to synchronize the presenter’s slides displayed in an adjoining window, making it easy for the viewer to follow along. Smart Archive also provides valuable information to the licensee. Full geographic and usage reports open completely new sales opportunities by reporting information about customers and which training courses would be of benefit to them.

Westcon Services licenses TEN-TV’s Smart Archive and believes the usage reports will be valuable in providing information to help them intelligently sell courses.

"TEN-TV’s Smart Archive helps us pre-market our own courses, gives my sales people another reason to stay in touch with their customers and gives us a competitive edge," affirms Bob Brilla, director of sales at Westcon Services.

Smart Archive uses world-class Internet video streaming technology developed by TEN-TV to enhance the audio and video quality a viewer experiences. TEN-TV leverages its existing satellite network to transmit a video signal to distinct locations around the globe – this "caching via satellite" minimizes video degradation caused by Internet congestion. TEN-TV also enhances the video prior to compression for Internet transmission. Internet videos can be viewed using RealPlayer or Microsoft Media Services.

According to Freddie Jones, managing director of Azlan Training UK, "This additional innovative service is a clear demonstration of TEN-TV’s ability to continually listen to its customers’ needs and to use technology in an eloquent manner in order to service our customers’ requirements."

Ed Arnett, group managing director of Interquad, said he is "convinced that the Internet and e-commerce will become the single most important factor for change in IT education over the next five years, and the facility that TEN-TV provides via Smart Archive is a major step in confirming this."

About TEN-TV

The Technology Education Network, Inc., TEN-TV, provides effective learning for IT professionals. TEN-TV aggregates, creates and broadcasts superior live and interactive video-based information, education and training to its global network of members via satellite and the Internet. Content providers include Bay Networks, Compaq Computer Corporation, Cisco, Hewlett Packard, IBM, Lotus, Microsoft and Sun Microsystems. Approximately 650 North American and European members receive TEN-TV's satellite broadcasts and thousands more licensees view video over the Internet. For more information visit http://www.tentv.com.

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