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Third Time's a Charm for Johnson & Company in Getting
Positive Coverage in Negative Story
Knowledge and preparation are key for pitching to major
media
There aren't too many times that a negative story gets a positive
spin. But because of the tireless efforts of Johnson & Company's
(jo&co), The Virtual Agency, a potentially negative mention was turned
into a mostly positive light. After experiencing months of unprecedented
stock growth, dot-com companies were in a downward slide during the second
quarter of 2000. This story was receiving a lot of press from significant media
players. Originally talking to various media outlets about Vignette's quarterly
earnings announcement, Lynette Simmons, a long-time jo&co account executive,
focused strictly on pitching that announcement. One of the media targets
was CBS MarketWatch.com, an on-line market news update. As a partner with
Niehaus, Ryan, Wong (NRW), the agency handling the Vignette PR account, Simmons
coordinated her efforts with the broadcast bureau there to make sure she had the
right angle and information. Once Simmons customized a pitch to this type
of media outlet, she began the process of getting in touch with an editor at CBS
MarketWatch.com. After being rerouted twice to different editors, she finally
talked to Mike Tarsala, the editor handling the upcoming story about the slide
of Internet stocks. Simmons did some quick thinking as Tarsala started talking
about his story highlighting the negatives of the Internet stock
tumble. "It would have been really easy for me to give up after two phone
calls to the wrong person," Simmons said. "But jo&co's philosophy is one of
dogged determination and persistence. The third phone call gave me the right
person, and I was able to capitalize on talking with him." She quickly
told Tarsala about what Vignette did in relationship to the Internet arena and
highlighted Vignette's past performance in relationship to its stock prices and
earnings. While she had Tarsala's ear, she continued to tell him about how
Vignette has been a leader in the content management arena, how the Austin,
Texas-based company was announcing a significant product announcement and
beginning a new direction for the company. Vignette not only got coverage
in an otherwise negative story about Internet companies, the CBS MarketWatch.com
mention featured an entire paragraph dedicated to Vignette's main business now
and in the future. The story also mentioned Vignette's new product and how it
would help the overall e-business market. When it comes to pitching,
Johnson & Company's motto is to be prepared. Simmons knew Vignette's history
about its past earnings and stock performance, and she also knew its future
plans in announcing a new direction for its company. Because of this knowledge,
she was able to capture the attention of an editor that was in the middle of
deadline, and writing a story with a negative slant against the financial
performance of Internet stocks. "NRW attributes jo&co's pitching and
efforts to turning a potentially all-negative mention into something mostly
positive and getting much more extensive coverage than the other companies
mentioned in the same article," Simmons said.
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